About the Role

Fairfield Medical Practice is seeking a dedicated full-time Medical Administrator to join their friendly team at a 4-partner, 7-GP practice in Inverness serving around 7000 patients from purpose-built premises. The role involves acting as the primary contact point for patients, ensuring they receive courteous and efficient direction to the right healthcare services or professionals.

You will also deliver general support to the practice team while maintaining a positive and welcoming image for all visitors, whether in person or over the phone. An employer pension contribution of 22.5% is included with this permanent position. Visa sponsorship is not available for this role.

Key Responsibilities

• Serve as the first point of contact for patients and direct them to the appropriate service or professional.
• Assist patients courteously and effectively when accessing healthcare services.
• Provide general support to the practice team.
• Project a positive and friendly image to patients and visitors both in person and by telephone.

Requirements

Education

• No formal education required

Experience

• No experience needed

Skills and Attributes

• Strong communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Customer service focus with a friendly approach

Language

• Fluent English

Work Schedule

• 37 hours per week

Benefits

• Employer pension contribution of 22.5%
• Permanent contract with stable working hours

How to Apply

Apply to Get this Job