About the Role

Tim Hortons in St. Anthony, Newfoundland is hiring a Food Service Supervisor to oversee daily operations and lead a team across a fast-paced food service and coffee shop environment. The successful candidate will be responsible for coordinating staff activities, maintaining quality standards, and ensuring an excellent customer experience.

[list style=”check” color=”red” size=”md” title=”Job Details”] [item badge=”Food Service Supervisor”]Job Title[/item] [item badge=”Tim Hortons”]Company[/item] [item badge=”St. Anthony, Newfoundland and Labrador, A0K 4S0″]Location[/item] [item badge=”$16.35 per hour | 32 to 40 hours per week”]Salary[/item] [item badge=”Permanent | Full-Time”]Job Type[/item] [item badge=”On-site only”]Work Setup[/item] [item badge=”6″]Vacancies[/item] [item badge=”Early morning, Morning, Day, Evening, Weekend, Flexible hours”]Shifts[/item] [item badge=”As soon as possible”]Start Date[/item] [item badge=”Job Bank #3563921″]Job Reference[/item] [/list]

Key Responsibilities

• Establish methods to meet work schedules and coordinate daily operations
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation procedures, and safety standards
• Estimate ingredients and supplies required for meal preparation
• Ensure food and service consistently meet quality control standards
• Address customer complaints and concerns in a professional manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit operational reports as required
• Supervise and check the assembly and delivery of food trolleys and trays
• Establish and manage work schedules for team members

Supervision

This role involves direct supervision of 5 to 10 people across the following areas: food and beverage servers, food service counter attendants and food preparers, kitchen and food service helpers, and staff in various areas of responsibility.

Requirements

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years of relevant experience in a food service supervisory role

Security and Safety

• Criminal record check required
• Basic security clearance

Work Conditions

• Fast-paced environment with work under pressure
• Combination of sitting, standing, and walking
• Extended periods of standing and physically demanding tasks
• Strong attention to detail required

Personal Suitability

• Client-focused with a genuine commitment to customer satisfaction
• Efficient interpersonal and communication skills
• Excellent oral communication
• Flexible, dependable, and a strong team player
• Demonstrates initiative and reliability

Additional

• Willing to relocate to St. Anthony, NL
• Relocation costs are not covered by the employer

Benefits

Financial Benefits

• Gratuities
• Group insurance benefits

Other Benefits

• Free parking available

Languages

• English

How to Apply

Apply directly through Job Bank listing #3563921. Position starts as soon as possible.

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